Page 16 - 2021 GPS Mid-Year Edition

After-Hours Technical Support

Galena Park I.S.D., in collaboration with Precinct 2 Commissioner Adrian Garcia, has partnered
with Harris County to provide additional after-hours technical support for students and parents.
The Harris County Schools Digital Access Call Center will provide help desk support Monday –
Friday from 5 p.m. – 9 p.m. and Saturday – Sunday from 10 a.m. – 2 p.m. Callers may still email
techsupport@galenaparkisd.com or call 832-386-1400 for assistance.

Phones will be answered by the Harris County Call Center after hours. Parents and students can
access the Galena Park I.S.D. Help Center, 24/7, at https://galenaparkisd.zendesk.com/hc/.

WAYS TO GET TECHNICAL SUPPORT
1 – Harris County Digital Access Call Center

Harris County Schools Digital Access Call Center will provide help Monday – Friday
from 5 p.m. – 9 p.m. and Saturday – Sunday 10 a.m. – 2 p.m.

2 – Galena Park I.S.D. Technical Help Center
Galena Park I.S.D. Technical Help Center offers easy to follow self-help videos and manuals to
get your computer/software back to normal.

3 – Email Galena Park I.S.D. Tech Support

Galena Park I.S.D. Tech Support is only a click away via email. Just send us an email at
techsupport@galenparkisd.com.

4 – Call Galena Park I.S.D. Tech Support
Galena Park I.S.D. Tech Support can also be reached during normal business hours. We are
available to provide assistance at 832-386-1400.

GPISD PARENTS/STUDENTS
TECHNICAL SUPPORT FOR